Terms and conditions

1.1. These Terms and Conditions govern the mutual rights and obligations arising in connection with or on the basis of a purchase agreement concluded between the Seller and the Buyer through the Seller's online store at www.bikerect.cz.
1.2. The Seller is:
MARRON RACING s.r.o.
registered office: building registration no. 106, 594 01 Velké Meziříčí, Czech Republic
Company ID No.: 278 17 989
VAT ID No.: CZ27817989
registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 85445
e-mail: kolovesak@email.cz
telephone: +420 602 967 090
1.3. The Buyer is a natural or legal person who orders goods through the Seller's online store.
1.4. A Consumer is a natural person who, outside the scope of their business activity or independent professional activity, enters into a contract with the Seller or otherwise deals with the Seller.
1.5. If the Buyer is an entrepreneur or a legal person, these Terms and Conditions shall apply accordingly, unless otherwise agreed in the purchase agreement. Provisions intended expressly for Consumers shall not apply to entrepreneurs.
1.6. Provisions deviating from these Terms and Conditions may be agreed in the purchase agreement, order confirmation or individual e-mail communication. Such deviating arrangements shall prevail over these Terms and Conditions.
1.7. The purchase agreement and these Terms and Conditions are concluded in the Czech language. This English version is provided for information and practical use by foreign customers. In the event of any discrepancy between the Czech and English versions, the Czech version shall prevail.

2.1. Through the online store, the Seller offers in particular BIKERECT bicycle stands and related products or accessories.
2.2. Information about the goods provided on the website, including photographs, descriptions, availability, price, delivery options and payment methods, is provided with the greatest possible care.
2.3. For certain products, it may be appropriate to verify compatibility with a specific type of bicycle, its size, mudguards, tyres, frame geometry or another technical parameter before the order is completed or confirmed. The Buyer may provide additional information directly in the order or the Seller may request such information later.
2.4. The Seller offers both standard goods and goods that may be modified according to the Buyer's wishes or for the Buyer personally, such as individual colour design, atypical adjustment, engraved logo or other personalisation.
2.5. The Seller reserves the right to refuse an order, in particular in the case of an obvious error in price, an obvious error in the description of the goods, unavailability of the goods, inability to fulfil a requested custom modification or inability to arrange transport under the terms stated in the order. If the Buyer has already paid the price or part thereof, the Seller shall refund the received funds without undue delay.

3.1. The Buyer orders goods through the order form in the online store.
3.2. The order form contains, in particular, information about the ordered goods, quantity, price, payment method, delivery method, contact and delivery details of the Buyer and any additional information relating to the order.
3.3. Before submitting the order, the Buyer has the opportunity to check and change the data entered in the order. The Buyer is obliged to provide correct, complete and true information.
3.4. By submitting the order, the Buyer confirms that they have read these Terms and Conditions, understand them and agree to them.
3.5. After submitting the order, the Buyer receives confirmation of receipt of the order at the e-mail address specified in the order.
3.6. The purchase agreement is concluded at the moment when the Seller confirms the order to the Buyer by e-mail, or at the moment when the Buyer pays the price of the goods on the basis of the Seller's payment instructions or through the payment gateway, unless it is clear from the circumstances that the Seller has only received the order for additional verification.
3.7. For orders requiring compatibility verification, individual modification, delivery abroad or another special arrangement, the Seller may contact the Buyer before confirming the order in order to supplement the information, confirm the technical solution, availability, final price or delivery cost.
3.8. If the Buyer does not provide the necessary cooperation for compatibility verification, custom modification or delivery of the goods, the Seller is entitled not to confirm the order or to withdraw from the concluded agreement.
3.9. The Buyer agrees to the use of distance communication means when concluding the purchase agreement. The costs incurred by the Buyer when using such means do not differ from the basic rate charged by the Buyer's internet or telephone service provider.

4.1. The prices of goods are stated in the online store. Unless stated otherwise, prices are stated including VAT.
4.2. Together with the price of the goods, the Buyer is obliged to pay the delivery costs and any other costs stated in the order or confirmed by the Seller.
4.3. The delivery price is stated during the ordering process or is confirmed to the Buyer individually, especially in the case of delivery abroad or a non-standard delivery method.
4.4. The Buyer may pay the price of the goods and the costs associated with delivery in particular by the following methods:
a) by bank transfer to the Seller's account No. 256991901/0300,
b) by payment card through the payment gateway available in the online store,
c) in cash upon personal collection in Velké Meziříčí, if this payment method has been agreed in advance,
d) by another method if expressly offered by the online store or the Seller.
4.5. In the case of payment by bank transfer, the Buyer is obliged to state the variable symbol or other payment details specified in the payment instructions. The Buyer's obligation to pay the price is fulfilled at the moment the relevant amount is credited to the Seller's bank account.
4.6. The Seller is entitled to require payment of the full purchase price before dispatching the goods to the Buyer.
4.7. For goods modified according to the Buyer's wishes or for the Buyer personally, the Seller may require payment in advance or a reasonable deposit. If the Buyer cancels the order after approving a custom modification or fails to provide the necessary cooperation, the Seller is entitled to set off against the refunded amount the purposeful and demonstrable costs incurred in connection with the commencement or execution of the custom modification.
4.8. The Seller shall issue a tax document/invoice to the Buyer and usually send it electronically to the Buyer's e-mail address.
4.9. Ownership of the goods passes to the Buyer only after full payment of the purchase price.

5.1. Goods are delivered to the Buyer by the method selected in the order or by the method individually agreed between the Buyer and the Seller.
5.2. The Seller offers in particular:
a) delivery by DPD or another carrier,
b) personal collection by prior arrangement,
c) delivery to Slovakia or abroad by individual arrangement.
5.3. Delivery abroad is possible only by prior arrangement with the Seller. The price and terms of international delivery will be confirmed to the Buyer individually before the goods are dispatched.
5.4. If the Seller is obliged under the purchase agreement to deliver the goods to a place specified by the Buyer, the Buyer is obliged to take over the goods upon delivery.
5.5. If, for reasons on the Buyer's side, it is necessary to deliver the goods repeatedly or in a different manner than stated in the order, the Buyer is obliged to pay the costs associated with repeated delivery or a different delivery method.
5.6. When receiving the goods from the carrier, the Buyer is advised to check the integrity of the packaging. In the event of obvious damage to the packaging, it is recommended to draw up a damage report with the carrier, document the shipment and inform the Seller without undue delay.
5.7. Failure to check the shipment upon receipt or failure to notify the carrier of damage to the packaging shall not affect the Buyer's rights arising from defective performance.
5.8. The risk of damage to the goods passes to the Buyer upon receipt of the goods. This does not affect the Consumer's rights arising from applicable legal regulations.

6.1. A Buyer who is a Consumer has the right to withdraw from the purchase agreement without giving any reason within 14 days from the date of receipt of the goods.
6.2. If the subject of the agreement consists of several types of goods or the delivery of several parts, the withdrawal period begins on the date of receipt of the last delivery of goods.
6.3. The Buyer may send the withdrawal from the agreement to the Seller by e-mail at kolovesak@email.cz or in writing to the Seller's registered office: MARRON RACING s.r.o., building registration no. 106, 594 01 Velké Meziříčí, Czech Republic.
6.4. The Buyer may use the model withdrawal form provided at the end of these Terms and Conditions. Use of the form is not mandatory.
6.5. The withdrawal from the agreement must be sent to the Seller no later than on the last day of the 14-day period.
6.6. The Consumer acknowledges that, under the Czech Civil Code, it is not possible to withdraw in particular from an agreement for the supply of goods that have been modified according to the Consumer's wishes or for the Consumer personally. This applies in particular to goods with individual modification, atypical colour, personalisation, engraved logo, custom-made design or another modification made according to the Buyer's request.
6.7. In the event of a valid withdrawal from the agreement, the Buyer is obliged to return the goods to the Seller no later than 14 days from the withdrawal from the agreement, unless otherwise agreed with the Seller.
6.8. The Buyer bears the direct costs associated with returning the goods to the Seller.
6.9. The Seller shall return the funds received from the Buyer within 14 days from the withdrawal from the agreement, using the same payment method used by the Buyer, unless otherwise agreed with the Buyer. The Seller is not obliged to return the funds before the Buyer returns the goods or proves that the goods have been sent to the Seller.
6.10. The Seller shall refund to the Buyer the price of the goods, including the cost of delivery to the Buyer, up to the amount corresponding to the cheapest delivery method offered. If the Buyer chose a more expensive delivery method than the cheapest one offered, the Seller shall refund the delivery cost only up to the amount of the cheapest delivery method offered.
6.11. The Buyer is liable to the Seller for any reduction in the value of the goods resulting from handling the goods in a manner other than necessary to become acquainted with the nature, properties and functionality of the goods.

7.1. The rights and obligations of the contracting parties concerning defective performance are governed by the applicable legal regulations, in particular the Czech Civil Code and the Czech Consumer Protection Act.
7.2. The Seller is liable to the Consumer that the goods are free from defects upon receipt. In particular, the Seller is liable that the goods:
a) correspond to the agreed description, type, quantity, quality and design,
b) are suitable for the purpose for which goods of this type are usually used,
c) are suitable for the purpose requested by the Buyer and accepted by the Seller,
d) correspond to a sample or model, if used,
e) are supplied with accessories, instructions or other documents if these are usual for the goods or were agreed,
f) comply with the requirements of applicable legal regulations.
7.3. If a defect becomes apparent within one year of receipt of the goods by the Consumer, it is presumed that the goods were already defective upon receipt, unless the nature of the goods or the defect excludes this.
7.4. The Consumer is entitled to exercise the right arising from a defect that appears in the goods within 24 months of receipt.
7.5. Rights arising from defective performance do not apply in particular to:
a) wear and tear caused by normal use of the goods,
b) a defect caused by incorrect use, storage, maintenance or installation,
c) damage caused by mechanical intervention by the Buyer or a third party,
d) a defect caused by using the goods contrary to their intended purpose,
e) a defect for which a lower price was agreed,
f) a defect resulting from the nature of the goods.
7.6. The Buyer may file a complaint by e-mail at kolovesak@email.cz or in writing to the Seller's registered office: MARRON RACING s.r.o., building registration no. 106, 594 01 Velké Meziříčí, Czech Republic.
7.7. When filing a complaint, the Buyer is advised to state in particular the order or invoice number, a description of the defect, the requested method of complaint settlement, contact details and, where appropriate, attach photographs of the defect.
7.8. If it is necessary to physically inspect the goods in order to assess the complaint, the Buyer and the Seller shall agree on the method of handing over or sending the goods.
7.9. The Seller shall issue the Buyer with confirmation of the complaint and its settlement to the extent required by applicable legal regulations.
7.10. A Consumer complaint, including the removal of the defect, shall be settled without undue delay, no later than 30 days from the date of filing the complaint, unless the Seller and the Consumer agree on a longer period.
7.11. If the complaint is justified, the Consumer has the rights arising from the Czech Civil Code, in particular the right to have the defect removed, to receive a new item or part thereof, to receive a reasonable discount from the purchase price or to withdraw from the agreement, provided that the statutory conditions are met.
7.12. In the case of a justified complaint, the Buyer has the right to reimbursement of reasonably incurred costs associated with filing the complaint, provided that the Buyer requests such reimbursement in accordance with applicable legal regulations.

8.1. Customer complaints and other submissions are handled by the Seller through the e-mail address kolovesak@email.cz.
8.2. A Buyer who is a Consumer has the right to refer their consumer dispute to an out-of-court consumer dispute resolution body.
8.3. The competent body for out-of-court consumer dispute resolution arising from the purchase agreement is:
Czech Trade Inspection Authority
Štěpánská 567/15
120 00 Prague 2
Czech Republic
Company ID No.: 000 20 869
website: https://adr.coi.cz/cs
8.4. The Consumer may usually submit a proposal for out-of-court consumer dispute resolution to the Czech Trade Inspection Authority only after attempting to resolve the claim directly with the Seller.

9.1. The Seller processes Buyers' personal data in particular for the purpose of processing the order, concluding and performing the purchase agreement, delivering the goods, handling complaints, keeping accounting records and fulfilling other legal obligations.
9.2. Detailed information on the processing of personal data is provided in a separate document entitled "Privacy Policy", available on the website www.bikerect.cz.
9.3. The processing of personal data for the purpose of processing an order and performing the purchase agreement is not conditional upon the Buyer's consent if such processing is necessary for the performance of the agreement or for compliance with the Seller's legal obligation.
9.4. The rules for the use of cookies and similar technologies are provided in a separate document or in the cookie settings on the website.

10.1. If the relationship established by the purchase agreement contains an international element, the relationship shall be governed by Czech law. This does not affect the Consumer's rights arising from mandatory provisions of the legal order that would apply without the choice of law.
10.2. If any provision of these Terms and Conditions is or becomes invalid or ineffective, this shall not affect the validity and effectiveness of the remaining provisions.
10.3. The Seller is entitled to amend or supplement these Terms and Conditions. Rights and obligations arising before the effective date of the new version of the Terms and Conditions shall be governed by the version effective at the time the purchase agreement was concluded.
10.4. The purchase agreement is archived by the Seller in electronic form and is not publicly accessible. Information about the order is sent to the Buyer at the e-mail address specified in the order.
10.5. The annex to these Terms and Conditions consists of a model withdrawal form.ANNEX: MODEL 

Addressee:
MARRON RACING s.r.o.
building registration no. 106
594 01 Velké Meziříčí
Czech Republic
e-mail: kolovesak@email.cz
I hereby give notice that I withdraw from the purchase agreement concerning the following goods:
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Order / invoice number:
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Date of order:
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Date of receipt of goods:
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Name and surname of the Buyer:
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Address of the Buyer:
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Bank account number for refund, if the refund is to be made by bank transfer:
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Date:
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Signature of the Buyer:
(only if this form is sent in paper form)
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